Terms of Use

General Terms of Use

Whether you are a property owner, member or agent (an "Advertiser") placing advertisements on www.letsgoselfcatering.com ("our site") or a person using this site other than to advertise holiday homes (a "Holidaymaker"), by accessing or using our site, these terms and conditions ("Terms of Use") inform you of the basis on which you may make use of our site.

Please read the Terms of Use thoroughly before using our site. By using our site, you indicate that you accept the Terms of Use. Please do not use our site if you do not agree to the Terms of Use.

Information about us

Our site is operated by Irish Self Catering Federation, trading as www.letsgoselfcatering.com ("we", "us"). We are registered in Ireland under company number 359394 and have our registered office at Achill Cottages, Glendarrary, Achill Sound, Co. Mayo. We respect your right to privacy and comply with our obligations under the Data Protection Acts 1988 and 2003.

We are an advertising and reservation service for Members and an accommodation search and on-line reservation service facility for Holidaymakers. Our members own, and provide content for all of the properties advertised on our site. We provide the tools for our members to advertise their properties to the consumer, and allow reservations be made on-line. All our properties are listed by Fáilte Ireland and are eligible to use the term ‘Approved to Fáilte Ireland Standards’. We make no claims as to the quality, safety or legality of any of the properties advertised. It is the sole responsibility of the Member to be eligible to rent the property and the sole responsibility of the Holidaymaker to pay for the rental. The www.letsgoselfcatering.com website is administered on behalf of the Irish Self Catering Federation by SuperControl® is a registered trademark of SuperWebs Ltd. SuperWebs Ltd, Unit 2, Station Yard, Castle Douglas, DG7 1LA, Scotland. 

Material on our site

All copyright, database rights, trademarks and design rights in our site and in the material published on it belong to us, our licensors or our Members.

You may download material from our site for the sole purpose of using our site, but you must not copy, transmit, modify, republish, save, pass off or link to any content or material on our site without our prior written consent.

Your safety

Consideration should always be given to the nature of advertisements and contracts transacted on the Internet, and the risks involved. You must therefore proceed with care and judgment when using our site.

Claims

Any contract for the rental of any property listed on our site is directly between a Member and a Holidaymaker and we are not a party to that contract.

In recognition of this, you acknowledge that any claim you may have that is in any way connected with a dispute you have with another user of and/or Member on our site must be brought directly against that user or Member and not against us.

Our limitation of liability and responsibility

We act merely as an online advertising and reservation service through which Members can advertise properties to Holidaymakers. Our members’ properties have been approved by Failte Ireland and conform to established classification criteria.

While we require Members to advertise properties truthfully, fairly and accurately, and we take reasonable steps to remove advertisements from our site following any complaint from a Holidaymaker or another Member, we have no control over any incident or dispute which may arise during the rental period.

As such, we disclaim all liability and responsibility for any loss or damage (including personal injury) suffered or incurred by you or another party arising from:

  1. Any reliance by any user of our site, or by anyone who may be informed of any of its contents, placed on any advertisement, commentary and other materials posted on our site, or any error or mistake or inaccuracy contained in any statement, description, representation or other information made about or in connection with a property listed on our site;
  2. The act or omission of the Member or any failure of the Member to perform or comply with any of the terms of the contract between the Member and you, including a failure to provide the property on the requested date (whether due to a double-booking or otherwise), or a failure to provide the property in the condition or with the amenities that such property was advertised on our site;
  3. Any loss of or damage to personal possessions at a property; or
  4. Any incident or occurrence which takes place at a property.

However, Letsgoselfcatering.com and the Irish Self Catering Federation will take appropriate measures of intervention to prevent, or resolve any dispute, or failure to provide the rental holiday property in the manner in which it was advertised at the time of booking. It is in the interests of Letsgoselfcatering.com to ensure that Holidaymakers enjoy a problem free booking process, and subsequent holiday break at our members’ properties.

Although we will do our best to prevent intentional misuse of our site and the dissemination of harmful programs via our site, we will not be liable for any loss or damage caused by any intentional misuse of our site or the distribution of viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site.

If we are in breach of these terms, we will only be responsible for any losses you suffer as a result and to the extent that they are a foreseeable consequence of both of us at the time you use our site. We shall not be liable for any indirect losses suffered by you which are a side effect of the main loss or damage and which are not reasonably foreseeable by both of us at the time you use our site. Our liability shall not in any event include business losses (which includes without limitation loss or corruption of data, loss of profits or contracts, loss of revenue, loss of anticipated savings in expenditure, or business interruption) as a result of our breach of contract or negligence or otherwise.

This does not affect our liability for fraudulent misrepresentation or if something we do negligently causes death or personal injury, nor any other liability which cannot be excluded or limited under applicable law.

Reporting Inappropriate Content

If you consider any of the content of any videos, photographs or any other material posted on our site by any Member to be offensive, discriminatory, defamatory or libellous or otherwise inappropriate ("Inappropriate Content"), please notify us of such content by sending us details of the content you consider to be inappropriate and the reason why you consider such content to be inappropriate.

Upon receipt of notification that any content is considered to be inappropriate, we will review such content and shall decide whether to remove such content from the site.

Please send details of any content which you consider to be Inappropriate Content to us:

By email to: info@letsgoselfcatering.com

By post to: The Irish Self Catering Federation, Tirnaneill, Monaghan, Co. Monaghan, Ireland.

Intellectual Property Infringement

If you are an intellectual property rights owner and consider that the content of any videos, photographs or any other material posted on our site by any Member infringes your intellectual property rights, you may notify us of such infringement by sending the following information to us:

  1. Identification of the work which you claim to be infringed;
  2. Identification of the content which you claim to infringe that work in order to allow us to locate the allegedly infringing material;
  3. Your contact details; and confirmation that you have not authorised the use of the work in the manner complained of.

Please send details of such infringement to us:

By email to: info@letsgoselfcatering.com

By post to: The Irish Self Catering Federation, Tirnaneill, Monaghan, Co. Monaghan, Ireland.

Interruptions in our service

Whilst we take every care to maintain the continuity of our site, the Internet is not always a stable medium, and errors, omissions, interruptions of service and delays may occur at any time. As a result, we do not accept any ongoing obligation or responsibility to operate our site or any particular part of it.

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

No partnership or agency

Nothing in these Terms of Use or in your use of our site creates, or is intended to establish, any partnership, joint venture or agency between us.

Law and jurisdiction

These Terms of Use are governed by law of The Republic of Ireland, and the courts of Ireland will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site (although we retain the right to bring proceedings against you for breach of these terms in your country of residence or any other relevant country).

You agree to comply with all applicable laws, statutes and regulations concerning your use of our site. Each and every booking carried out on, or as a result of use of, the website is deemed to be completed within The Republic of Ireland, and therefore shall be governed by and interpreted in accordance with the law of The Republic of Ireland,

Events beyond our control

We will not be in breach of these Terms of Use, or otherwise liable for any failure or delay in performance, arising from any circumstances beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

Invalidity

If a provision of these Terms of Use (or part of any provision) is found illegal, invalid or unenforceable, the enforceability of any other part of these Terms of Use will not be affected.

Variations

We may revise these Terms of Use at any time by amending this page or by publishing notices elsewhere on our site.

Notices

Credit cards are stored on a PCI Compliant Database. These credit cards will remain on our system for 180 days after your departure

Booking fee

A non-refundable administration fee of €9 is debited from your card at the time of booking

Deposit

A deposit of 30% of the booking value will be charged to your payment card if reservation is made 42 days or more before the proposed arrival date. The balance of the booking value will be charged to your payment card 42 days before your arrival. We will retain your details on our secure server to enable us to process this payment. By accepting our terms of use you are hereby giving your consent that:

  1. LetsGoSelfCatering retains your card details on our secure server for use in processing further payment
  2. LetsGoSelfCatering processes the payment of the balance of the booking value 42 days before arrival date

If reservation is made less than 42 days before arrival date, the total booking value will be charged to your payment card at the time of reservation.

Arrival Times

Please refer to member's property page for arrival and departures times

If you are arriving at your accommodation later than 6 p.m., please notify the property directly.

Customer cancellation policy

Refund available if cancelled

If balance payment not is received 35 days prior to arrival, LetsGoSelfCatering reserve the right to cancel booking and retain deposit.

The booking fee is non-refundable.

Cancel or Amend Booking

To cancel or amend a booking, please e-mail your details to info@letsgoselfcatering.com and a member of letsgoselfcatering.com admin team staff will assist you.

Extras Costs

Please refer to member’s property page for details of extra costs involved. (Electricity, Heat and Fuel)

Pets

Please refer to member’s property page for Pets policy. 

Any notices that you wish to send us should be emailed to info@letsgoselfcatering.com

Any notices that we may wish to draw to your attention to will be displayed on our site or through our newsletter communications.

On line Consumer reviews

All reviews expressed are those of letsgoselfcatering.com consumers who have booked a self-catering holiday through our website. The opinions expressed are those of the customer and not letsgoselfcatering.com. At no time do we endorse the views of the consumer or self-catering operator on our website.

These guidelines help us ensure that the reviews we publish are accurate, relevant and fair.

Privacy

This document sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By using our site, you indicate that you accept this privacy policy. Please do not use our site if you do not agree to this privacy policy.

The Irish Self Catering Federation ("we", "us") is registered in The Republic of Ireland, Company registration number: 359394 and have our registered office at Achill Cottages, Glendarrary, Achill Sound, Co. Mayo. We respect your right to privacy and comply with our obligations under the Data Protection Acts 1988 and 2003. We treat the personal information of site users with the utmost respect and confidentiality and take reasonable steps to ensure that your personal information is stored securely and accurately. If you have any queries or comments about the policy or our use of your personal information, please get in touch with us by emailing us at info@letsgoselfcatering.com

In general, we use the information we collect about you to help our Advertisers provide accommodation solutions to users of our site, provide information services to relevant third parties, improve the features and services we offer and support our own marketing and promotion efforts.

When you visit, register or use the services on our site, you may be asked to provide certain information about yourself, including your name and your contact details. MEMBERS can update their information and change settings on their 'My Account/ My Profile page once signed in. We may also collect information about your use of our site as well as information about you from the emails or letters sent to you. Finally, we may collect information about your property and the type of property you wish to rent. Your information will enable us to provide you with access to all parts of our site and to supply the services and features that you have requested. We may aggregate the information to identify patterns which we can use in our marketing and to help us develop, administer, support and improve our services and features.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to our site or our services. Further, where you have consented, we might also use your information to email you with details about any other products or services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please send e mail to: info@letsgoselfcatering.com

Non-registered and registered users of our site can request, we provide them with a copy of the personally identifiable information we hold via www.letsgoselfcatering.com, you may ask us to make any necessary changes to ensure that such information is accurate and kept up-to-date. We may charge a small administration fee to cover the data search, preparation and delivery.

Like many websites, we use "cookies" to enable us to personalise your visits to our site, simplify the signing-in procedure, keep track of your preferences and to track the usage of our site. Cookies are small pieces of information that are stored in the hard drive of your computer by your browser. Your browser will have the option to prevent websites using cookies (your browser's help screen or manual will tell you how to do this), but please note that this may reduce the functionality of our site and other websites.

Like all websites, our servers automatically record "log files" containing information about the volume and characteristics of our website traffic e.g. Internet Protocol (IP) address, numbers of pages viewed, length of time spent on site. We use log files to build pictures of how our site is used, which help us to monitor and improve the service. We cannot identify you from your log files alone.

We follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission and to prevent unauthorised access to it. The computers that store the information are kept in a secure facility with restricted physical access and we use secure firewalls and other measures to restrict electronic access. The information we collect or record may be encrypted on back-up files and stored securely away from our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. We will explicitly ask you when we need information to identify you. We may require you to co-operate with our security checks before we disclose information to you. Your information will not be transferred outside of the European Economic Area. We will retain your information for a reasonable period or for as long as is required by law.

We reserve the right to use and share information concerning our Members, including your IP address, with law enforcement authorities and/or other companies in the same industry as www.letsgoselfcatering.com for the purpose of fraud prevention and to disclose your information to any new owner or partner should we enter into a sale/merger with another business entity.

We may use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post, telephone or email. If you do not want us to use your data in this way, or to pass your details onto third parties for marketing purposes, please let us know: send e mail to:  info@letsgoselfcatering.com . We may change our privacy policy from time to time as we add new services or in response to changes in the law or our commercial arrangements. Any changes to our policy will be posted on this page.